Privacy Policy

Rushmore Energy is committed to protecting your privacy and while providing a useful and safe online experience. This Privacy Statement applies to the Rushmore Energy website and governs data collection and usage. By using the Rushmore Energy website, you consent to the data practices described in this statement.

Collection of your Personal Information

Rushmore Energy may collect personally identifiable information, such as your email address, name, home or work address, utility account information, and telephone numbers. Rushmore Energy may also collect demographic information, which may not be unique to you, such as your ZIP code, age, gender, preferences, and interests. Our website is not intended for use by children and does not knowingly collect any information from children under the age of 18. We encourage all children to ask for consent of the parent or guardian before providing any information over the Internet.

Information about your computer or mobile device hardware and software may be automatically collected by Rushmore Energy. This information can include your IP address, browser type, domain names, access times, locations, and referring website addresses. This information is used by Rushmore for the operation of this site and provision of products and services, to maintain quality of service, and to provide statistics regarding use of the Rushmore Energy site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Rushmore Energy public message boards or similar webpage, that information may be collected and used by others.

Rushmore Energy encourages you to review the privacy statements of websites you choose to visit so you understand how those sites collect, use, and share your information. Rushmore Energy is not responsible for the content or activities of websites outside of the Rushmore Energy site or family of websites.

Use of your Personal Information

Rushmore Energy collects and uses your personal information to operate its website and deliver the products and services you have requested. Rushmore Energy may also use your personally identifiable information to inform you of other products or services available from Rushmore Energy and its affiliates, partners, parents, or subsidiaries, as applicable. Rushmore Energy may contact you about your opinion or potential new products and services that may be offered.

Rushmore Energy does not sell or lease its customer lists to third parties. Rushmore may, from time to time, contact you through or on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, or telephone numbers) may be temporarily used by a third party. In addition, Rushmore Energy may share data with trusted partners to help us perform statistical analysis, send you communications, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rushmore Energy, and they are required to maintain the confidentiality of your information. This third-party sharing does not apply to mobile phone numbers or SMS/text-messaging opt-in consent, which are never shared with third parties or affiliates for marketing or promotional purposes. See the “Mobile Information and SMS/Text Messaging” section below.

Rushmore Energy may keep track of the websites and pages our customers visit within Rushmore Energy, in order to determine which Rushmore Energy services are most popular. This data may be used to deliver customized content and advertising within Rushmore Energy to customers whose behavior indicates that they are interested in a particular subject area.

Rushmore Energy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rushmore Energy or the site; (b) protect and defend the rights or property of Rushmore Energy; and (c) act under exigent circumstances to protect the personal safety of stakeholders of Rushmore Energy or the public.

Mobile Information and SMS/Text Messaging
No mobile information or SMS/text-messaging opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. This includes the mobile phone number you provide and any consent you give to receive text messages.
 
If you opt in to our text messaging program, we use your mobile information solely to send the enrollment-related messages you have requested — including Third-Party Verification (TPV), enrollment completion, electronic contracts (eContracts), e-signature links, and enrollment status updates — and to respond to your inquiries. Sharing with subcontractors who perform support services on our behalf (such as customer service or message delivery) is permitted solely to operate the messaging program; these parties may not use the information for any other purpose.
 
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or reply HELP for help. For full details, see our SMS Terms at https://rushmoreenergy.com/terms/.
Use of Cookies

The Rushmore Energy website may use “cookies” to help you personalize your online experience or provide convenience to you to save time. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies alone cannot be used to run programs or deliver viruses to your computer. Cookies are to be assigned to unique users and are to be read only by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies through most web browsers. You can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rushmore Energy services or other websites you visit.

Our website does not respond to Do Not Track signals sent by web browsers. Rushmore Energy cannot control how web browsers or other third party websites track and store your data as you navigate the World Wide Web. Please be cautious when using the Internet.

Security of your Personal Information

Rushmore Energy takes reasonable steps to secure your personal information and personally identifiable information from unauthorized access, use, or disclosure through the of measures such as encryption, like the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Rushmore Energy may update this Privacy Statement from time to time to reflect company needs and customer feedback. Rushmore Energy encourages you to periodically review this statement to stay informed of how Rushmore Energy is taking steps to protect your information.

Contact Information

Please contact Rushmore Energy at contactus@rushmoreenergy.com if you wish to discuss the privacy of your data or provide feedback. We will use commercially reasonable efforts to address any concerns.